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AI for Med spas and aesthetics

Turn every enquiry into a booked consultation.

AI that answers treatment questions on Instagram, WhatsApp and your website, books consultations, sends pre-care instructions and follows up after treatments, so no enquiry goes cold.

Luma Aesthetics assistantInstagram direct message
Online
Hi, how much is lip filler and is there downtime?
Hi! Lip filler starts at $550 for 1 ml. Most clients see mild swelling for 1 to 3 days. Every treatment starts with a consultation with our nurse injector.
Can I come in this week?
Thursday at 6 pm or Saturday at 11 am are open. A $50 deposit holds your spot and goes toward your treatment.
Saturday!
Lovely. Here's your secure deposit link. Once it's paid, I'll send your confirmation and pre-care tips.
Done automatically
  • Consultation booked
  • Deposit link sent
  • Pre-care tips scheduled
How AI helps med spas and aesthetics

Med spas use AI to reply instantly to treatment enquiries from Instagram, WhatsApp and their website, book consultations into the calendar, collect deposits, send pre- and post-care instructions, and follow up with packages and rebooking reminders. Treatment-specific medical questions are passed to licensed staff.

The everyday problems AI solves.

Where med spas and aesthetics lose time, leads and revenue today.

DMs pile up overnight

Most enquiries arrive in the evening on Instagram and WhatsApp, and replies the next day lose the booking.

Consultation no-shows

Free consultations without deposits or reminders often go unattended.

Clients forget to rebook

Treatments like injectables and facials need regular visits, but reminders are manual.

A day with AI on your team

  1. 1

    Evening enquiries

    DMs and website chats are answered instantly, with consultations booked before the client loses interest.

  2. 2

    Before the visit

    Reminders and pre-care instructions go out automatically, so clients arrive prepared.

  3. 3

    After treatment

    Post-care instructions and a check-in message follow at the right times.

  4. 4

    Weeks later

    Clients get a friendly nudge when it's time to rebook, with your current offers.

Works with the tools you use.

We connect to the software med spas and aesthetics already rely on, so there's nothing new for your team to learn.

  • Instagram
  • WhatsApp Business
  • Vagaro
  • Boulevard
  • Mindbody
  • Square
  • Stripe

Product names are trademarks of their owners. VertuaLabs is an independent company.

Built responsibly

The AI shares general, approved information only. It never diagnoses or recommends treatments for an individual; those conversations are passed to your licensed providers.

Questions, answered.

Something else on your mind? Call 1-855-225-4535 or message us on WhatsApp.

Can it answer on Instagram?

Yes. We connect the assistant to Instagram, WhatsApp, Facebook Messenger and your website, so every channel gets the same fast, consistent answers.

Can it take deposits?

Yes. It can send a secure payment link from Stripe, Square or your booking system before confirming the appointment.

Will it sound like our brand?

We set its tone, language and the information it can share, and you approve the content before launch.

What about medical questions?

Anything about suitability, medical history or side effects for a specific person is handed to your team.

Let's map out AI for your business.

Tell us how you work today. We'll show you where AI saves the most time, with a clear plan and quote.