Take every reservation, even at the dinner rush.
AI that answers the phone during service, takes reservations and catering enquiries, answers questions about the menu and hours, and follows up with guests for reviews and return visits.
- Table for 6 booked
- Dietary note added
- Confirmation texted
Restaurants use AI to answer calls during busy service, take and change reservations, answer menu, allergy-information and opening-hours questions from approved content, capture catering and private event enquiries, and send review requests after visits. Staff stay focused on guests in the room.
The everyday problems AI solves.
Where restaurants and hospitality lose time, leads and revenue today.
Phones ring at peak times
During the rush, nobody can answer, and callers book somewhere else.
The same questions all day
Hours, parking, menu and dietary questions take staff away from guests.
Event enquiries go unanswered
Large catering and private dining requests get lost in voicemail and inboxes.
What we set up for you.
Each solution is configured around your services, rules and software. Use one, or combine them.
Answer calls during service
Takes reservations, answers common questions and passes anything unusual to a manager.
How AI Phone Answering worksAI ChatWebsite and Instagram questions
Answers menu, hours and booking questions instantly on every channel.
How AI Chat worksAI Sales Follow-upEvents and catering enquiries
Captures party size, date and budget for events, and follows up until it's booked.
How AI Sales Follow-up worksAI Automation & SchedulingReviews and return visits
Sends a thank-you and review request after the visit, plus offers for special occasions.
How AI Automation & Scheduling worksA day with AI on your team
- 1
During service
Calls are answered and reservations booked without pulling staff from the floor.
- 2
All day
Menu, hours and parking questions are answered on the phone and online.
- 3
Event enquiries
Details are captured and passed to your events manager with follow-up.
- 4
After the visit
Guests get a thank-you and a review request.
Works with the tools you use.
We connect to the software restaurants and hospitality already rely on, so there's nothing new for your team to learn.
- OpenTable
- Resy
- Toast
- Square
- SevenRooms
- Google Business Profile
Product names are trademarks of their owners. VertuaLabs is an independent company.
Built responsibly
Allergy information is shared only from your approved menu content, and the AI always recommends guests confirm serious allergies with staff on arrival.
Questions, answered.
Something else on your mind? Call 1-855-225-4535 or message us on WhatsApp.
Does it work with OpenTable or Resy?
We connect to reservation platforms that support integrations, or use a synced booking calendar.
Can it take takeaway orders?
Yes, it can take orders by phone and send them to your POS or online ordering system where an integration is available.
What about allergy questions?
It shares information from your approved menu and asks guests to confirm serious allergies with staff.
Can it handle several locations?
Yes. It can answer for each location with its own hours, menu and booking rules.
Other industries we help.
The same AI building blocks, set up for very different businesses.
Let's map out AI for your business.
Tell us how you work today. We'll show you where AI saves the most time, with a clear plan and quote.