Shopify, with AI running the back office.
We connect AI to your Shopify store so customers get instant answers about products and orders, and orders, returns, shipping labels and tracking run automatically.
Shopify + AI
- AI shopping assistant
- Live order answers
- Returns and exchanges
- Order routing and labels
- Cart recovery
A Shopify AI integration connects an AI assistant and automations to your store's products, orders, customers and inventory. It can answer 'where is my order' questions with live data, recommend products, handle returns within your policy, route orders, print labels through your shipping app, send tracking updates and recover abandoned carts.
What you can automate.
We build only what helps your business, and you decide what the AI may do on its own.
AI shopping assistant
Answers product, sizing and stock questions on your store, WhatsApp and Instagram.
Live order answers
Looks up order status and tracking in real time, without a support agent.
Returns and exchanges
Creates returns and exchanges within your rules and emails the label.
Order routing and labels
Routes orders to the right location and prints labels through ShipStation or your carrier.
Cart recovery
Sends personal reminders by email, SMS or WhatsApp to shoppers who left items behind.
Inventory alerts
Flags low stock and unusual orders before they become problems.
How we connect it
- 1
Connect your store
We connect securely to Shopify using a custom app with only the permissions needed.
- 2
Train and set the rules
We load your products, policies and tone, and agree on what the AI may do on its own.
- 3
Launch and refine
We monitor conversations and orders, and improve the setup every month.
Questions, answered.
Not sure what's possible with your setup? Call 1-855-225-4535 and we'll talk it through.
Do I need Shopify Plus?
No. Most features work on any Shopify plan. Some advanced checkout customisations need Shopify Plus.
Will it slow down my store?
No. The assistant loads separately from your theme, and automations run in the background.
Can you also build or redesign the store?
Yes. We design and build Shopify stores, and can add AI to a new or existing store.
Does it work with my existing apps?
Usually, yes. We connect to common apps such as Klaviyo, Gorgias and ShipStation.
More integrations.
Product names are trademarks of their owners. VertuaLabs is an independent company and is not endorsed by these brands.
Let's connect AI to Shopify.
Tell us what you use today and what you'd like to automate. We'll come back with a plan and a clear quote.